Airport Eats

Welcome to Island Kart!

We value the privacy of our users and are committed to protecting their personal information. This Privacy Policy outlines how we collect, use, and safeguard the information gathered through our website and app (collectively referred to as "Platform"). By using our Platform, you consent to the terms of this Privacy Policy.

Information Collection

We collect various types of information from users, which may include:

Information Provided by Users: When you engage with the app, website, or other services offered through the Platform, you may provide personal information such as your name, email address, phone number, payment details, delivery address, and order preferences. This information is necessary for processing your orders and providing services across the platform's diverse offerings, including clothing, groceries, home goods, appliances, and pharmacy products.
Automatic Information Collection: We also collect automatic data through technologies such as cookies, IP addresses, device information, browser types, and browsing activities. This helps us analyze trends, administer the Platform, personalize your experience, and improve the functionality of our services.

Information Users Provide

When using specific features of the Platform, users may provide personal information such as:

Basic Identification Information: Name, email address, phone number, and delivery address.
Payment Details: Credit or debit card numbers and billing information for processing transactions.
Order Information: Products ordered, including groceries, clothing, home goods, appliances, or pharmacy items, and delivery preferences.
Feedback and Communication: Any information shared through customer support, reviews, or inquiries.

This information is necessary to process and fulfill orders, provide customer service, and deliver an optimal experience.

Automatic Information Collection

We utilize automatic data collection technologies to gather information about users' interactions with the Platform. This may include:

Browsing Activities: Pages viewed, items searched or added to the cart, and purchasing behavior.
Device Characteristics: Information about your device, including operating system, screen resolution, and device identifiers.
Location Data: If location services are enabled, we may collect location data to help deliver your order from local stores. You can opt out of location tracking at any time by adjusting your device settings.

Third-Party Information Collection

The Platform may use third-party tracking technologies, such as cookies and web beacons, for analytics, advertising, and performance measurement purposes. These third-party services may collect personal data about users across different websites or applications. While we may provide links to third-party websites or services (such as retail partners for clothing, groceries, and appliances), we do not control their tracking technologies or privacy practices. We encourage users to review the privacy policies of these third parties.

How We Use Your Information

We use the information collected for various purposes, including:

Order Processing and Fulfillment: To process orders, arrange deliveries, and manage returns for products like groceries, pharmacy items, clothing, home goods, and appliances.
Improving and Personalizing Services: To enhance and personalize your shopping experience based on preferences, previous purchases, and browsing history.
Communication: To send order confirmations, receipts, updates, and customer support responses.
Marketing and Promotional Activities: To send promotional offers and recommendations for products that may interest you, such as discounts on groceries, clothing, or home appliances.
Analytics and Reporting: To analyze usage patterns, sales trends, and customer preferences to improve the Platform's offerings and functionality.
Fraud Prevention and Security: To protect against fraudulent activities and unauthorized access to user accounts and financial transactions.

Children's Information

Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately, and we will take steps to remove the data.

Disclosure of Your Information

We may disclose user information to third parties, affiliates, or service providers for various purposes, such as:

Order Fulfillment and Delivery: Sharing necessary details with retail partners, delivery services, and warehouses to complete orders for clothing, groceries, home goods, or pharmacy products.
Customer Support: Providing information to third-party service providers who assist with customer inquiries or issues related to orders or account management.
Business Transactions: If we sell, merge, or transfer assets (such as in a bankruptcy or liquidation), your personal data may be transferred as part of the transaction.
Legal Requirements: We may disclose your information to comply with applicable laws or respond to valid legal requests from authorities.

Data Security

We take reasonable precautions to protect user information from unauthorized access, alteration, disclosure, or destruction. We implement security measures such as encryption, secure servers, and access controls. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Changes to Our Privacy Policy

We reserve the right to amend this Privacy Policy at any time. If we make significant changes, users will be notified via the Platform, and the updated policy will be posted on our website or app. Continued use of the Platform after such changes constitutes your acceptance of the revised Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at:

Email: legal@islandkartdelivery.com

Thank you for reviewing our Privacy Policy. We are committed to ensuring that your information is handled responsibly and securely as you enjoy our platform's services.